Support

Welcome to American Health Data Services (AHDS') Customer Service. Choose from the options below according to the area you need assistance.

DDE/FISS - Terminal Emulation

Accessing applications on the Medicare mainframe systems for Direct Data Entry (DDE) requires a TN3270 ("green-screen") terminal emulation connection. The AHDS XHub system provides access to these resources.

Basic Connection Parameters:

Host Names (use either one):
hpedc.ahdsxhub.com
cdsedc.ahdsxhub.com

TLS must be enabled in your software

Connection Port: 23045

Device/Platform

Windows
We recommend and sell zScope Express 3270 from Cybele Software.
zScope Express 3270 Installation Instructions

zScope Express 3270 Configuration Instructions

Macintosh
We recommend the TN3270 from Brown University for Mac users.
TN3270 from Brown University

iPad/iPhone
(coming soon)
Linux
(coming soon)