Support

Welcome to American Health Data Services (AHDS') Customer Service. Choose from the options below according to the area you need assistance.

CMS HETS Access

Connecting to the CMS HETS server through the AHDS XHub network is simple and secure.

Use the hostname: hets.cms.ahdsxhub.com on port 8888 to initiate the TCP connection for 270/271 eligibility.
For clients connecting to the new 2016 HETS system, use port 9999.



Outage Notifications from CMS:
https://www.cms.gov/Research-Statistics-Data-and-Systems/CMS-Information-Technology/HETSHelp/MCARE-Notification-Archive.html